PLEASE READ ALL OF THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.
These terms tell you the rules for using our website Inteletravel.uk (our site).
InteleTravel.uk is a site operated by InteleTravel (“We”). We are registered in England and Wales under company number 10983417 and have our registered office at 25 Cabot Square, Canary Wharf, London E14 4QZ. Our VAT number is 305285518
We are a limited company. To contact us, please email CustomerService@InteleTravel.com.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.
These terms of use refer to the following additional terms, which also apply to your use of our site:
If you purchase goods from our site, our Agency Terms apply will apply to the sales.
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities.
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
Our site is directed to people residing in the United Kingdom & The Republic of Ireland. We do not represent that content available on or through our site is appropriate for use or available in other locations.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential.
You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at CustomerService@InteleTravel.uk.
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
If you wish to complain about information and materials uploaded by other users please contact us on CustomerService@InteleTravel.uk.
Whether you are a consumer or a business user:
If you are a business user:
We will only use your personal information as set out in our Privacy Policy.
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us [and other users of our site] a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy
You are solely responsible for securing and backing up your content.
When you upload or post content to our site, you grant us the following rights to use that content:
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy
If you wish to link to or make any use of content on our site other than that set out above, please contact CustomerService@InteleTravel.uk.
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by Irish law. You and we both agree that the courts of Ireland will have exclusive jurisdiction.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Irish law.
“InteleTravel.uk” and “InteleTravel International” are UK registered trade marks of InteleTravel. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under "How you may use material on our site."
© Copyright 2023 InteleTravel. All rights reserved. Privacy Terms of Use Agency Terms of Business Accessibility
In compliance with The Package Holidays and Travel Trade Act 1995 (Republic of Ireland), an insurance policy has been arranged with Arcus Solutions, to protect Republic of Ireland customers’ prepayments in the unlikely event of our financial failure, and paid in respect of:
Travel inclusive packages sold by the Policyholder to Republic of Ireland customers with travel departing from the United Kingdom and European Union and from Republic of Ireland for a refund of such prepayments if customers have not yet travelled, or making arrangements to enable the holiday to continue if customers have already travelled, repatriation of customers as may be applicable, subject to the terms of the insurance policy. In the unlikely event of financial failure please contact the claims helpline on +44 (0) 1702 811397. A copy of the policy is available on request. The combination of travel services offered to you is a package within the meaning of the Package Holidays & Travel Trade Act. Additionally, as required by law, InteleTravel has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/they become insolvent”. View this policy as a PDF. For information, click Package Holidays & Travel Trade Act.
This policy is provided by: Arcus Solutions – 3 Cours Charlemagne, 69002 Lyon – SARL au capital de 1 000€ – Téléphone: +44 (0) 207 065 5300. www.arcus-solutions.fr RCS de Lyon n°853 774 529 – Code APE n°6622Z – ORIAS n°19006898. Le registre des intermédiaires d’assurances est tenu à jour par l’ORIAS disponible sur www.orias.fr Entreprise régie par le Code des Assurances et soumise au contrôle de l’ACPR – 4 place de Budapest, CS 92459, 75436 Paris Cedex 09 RC Professionnelle et Garantie Financière conformes aux articles L. 512-6 et L. 512-7 du Code des Assurances.
This policy is underwritten by: Accelerant Insurance Europe SA registered and authorised by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193), Acting in Ireland under Freedom of Services.
The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018. Additionally, as required by law, InteleTravel has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/they become insolvent”. For information, click Package Holidays & Travel Trade Act.
These can be subject to change, especially if your holiday is booked well in advance. In compliance with the Package Holidays & Travel Trade Act, we are obliged to inform you of these changes as soon as we receive them. If the changes have a considerable effect on the travel arrangements, customers are legally entitled to a refund or credit without penalty. For the most up-to-date travel advice, please visit https://www.dfa.ie/travel/travel-advice/ Many countries update their regulations frequently: please refer to the website for medical and travel information, prior to departure. Ensure you have adequate travel insurance.
The Irish Government requires that we collect your passport details for security purposes, prior to travel. This should be submitted when your holiday is confirmed or no later than 3 months before departure. Specific mandatory requirements by the holiday provider will be sent to you prior to departure. Each supplier will differ for this information so please check carefully.
Travel inclusive packages within the Republic of Ireland sold by the Policyholder as principal to the contract are protected by the Irish topp policy subject to the terms and conditions of the policy. In the unlikely event of financial failure please contact the claims helpline on +44 (0) 1702 811397. A copy of the policy is available on request from your travel organiser.
This policy is provided by: Arcus Solutions – 3 Cours Charlemagne, 69002 Lyon – SARL au capital de 1 000€ – Téléphone: +44 (0) 207 0655300. www.arcus-solutions.fr RCS de Lyon n°853 774 529 – Code APE n°6622Z – ORIAS n°19006898. Le registre des intermédiaires d’assurances est tenu à jour par l’ORIAS disponible sur www.orias.fr Entreprise régie par le Code des Assurances et soumise au contrôle de l’ACPR – 4 place de Budapest, CS 92459, 75436 Paris Cedex 09. RC Professionnelle et Garantie Financière conformes aux articles L. 512-6 et L. 512-7 du Code des Assurances.
This policy is underwritten by: Accelerant Insurance Europe SA registered and authorised by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193), Acting in Ireland under Freedom of Services.
Any special assistance needs or requirements will be confirmed on your documentation, along with any charges that you will have been informed at the time of booking.
In the case of an emergency, the details of the travel service provider will be visible on the documentation. Please always remember to ensure you have your travel insurance details with you at all times. InteleTravel Customer Service department is available by telephoning (0) 1800 816398 if calling from mobile telephoned within the ROI or 0330 8080 4419 if calling from outside ROI.
Terms and Conditions apply. Please be reassured that we will safeguard any information you provide. We will only use the details above to contact you with offers and information about our products and services. As per our Privacy Policy, your email address will not be disclosed or used for any other purposes; we do not sell, rent or trade your personal information to third parties for marketing purposes. Information is correct at time of quotation but subject to availability until payment.
If you have a problem whilst on holiday, this must be reported to the relevant principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. f you are unable to contact the resort representative, you should contact your travel advisor as soon as possible. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documentation. We will of course assist you with this if you wish- please contact your InteleTravel agent and copy Customer Services at customerservice@inteletravel.com. Please ensure you provide all the relevant information such as booking reference, date of departure and all travel details. Please refer to our Package Holiday Booking Conditions.
Please see link to our Privacy Policy stating what data we collect and what the personal information will be used for, who it will be passed to, etc. You have the right to see the personal data we hold about you, and to request modification or deletion. This site uses cookies, as explained in our Privacy Policy. If you use this site without adjusting your cookies settings, you agree to our use of cookies.