Chairman & Co-Founder
Chairman and founder Joseph Traina established InteleTravel in 1991 as the first-ever host travel agency. His visionary approach led to the creation of a new travel category and online business model that provides people with part-time opportunities and full-time careers in selling travel from their own home. Today, host agencies make up a substantial part of the distribution of travel while InteleTravel continues leading the way as the oldest and largest at-home agency with over 70,000 independent travel agents around the world.
President & Co-Founder
James Ferrara is an InteleTravel founder and a recognised travel industry leader and expert. As president, Ferrara leads a talented team responsible for all areas of travel operations, travel product development, travel partner relationships, and the support, education, and nurturing of travel advisors. He serves on advisory boards for leading travel organisations, including the Cruise Lines International Association, and routinely speaks on technology and trends in travel, the home-based travel agent revolution, and the future of the travel industry.
Executive Vice President
With more than 25 years of experience as a strategic marketing and communications leader, Tara Minson guides InteleTravel's overall marketing strategy. Since joining InteleTravel in 2008, she has produced programmes and events that have earned multiple Travel Weekly Magellan Awards. Minson is also a board member of Women Leading in Travel & Hospitality and a member of Apple Leisure Group Vacations' advisory board.
Senior Vice President of Industry Relations
Dave Spinelli is an accomplished leader in leisure travel sales, partner relations, and agency distribution with over 30 years of travel industry experience, including tenures at Travel Leaders Network and Vacation.com. As Vice President of Industry Relations, he has spearheaded InteleTravel's double-digit annual growth in preferred partner sales and the number of affiliated travel agents since joining in 2017. Spinelli is also on the advisory board of American Airlines Vacations.
Vice President of Operations
Dayna Jordan is a travel operations veteran who has managed customer service call centres, 24-hour emergency support teams, and the training of highly skilled reservation agents for some of the industry’s leading brands, like ATPI, McCord Travel Management, and The Vacation Store. She is responsible for the management of InteleTravel’s international support team, the commissions department, and the development of business processes and technology solutions to support the success of the company’s advisors.
Vice President of Travel Marketing
Jessica Deverson has been developing travel product and consumer marketing campaigns and programmes for over a decade at Online Vacation Centre and Expedia Cruise Ship Centres. Since joining InteleTravel, Deverson has enhanced its client database, data collection, and analysis to fuel precise travel marketing. She also developed and launched a powerful new customer relationship management tool for agents, email marketing programmes, and a popular consumer-facing webinar series. Deverson’s latest initiative is the packaging of new highly competitive and exclusive cruise vacations featuring air travel, hotel stays, and other added values for travellers.
Vice President of Advisor Education and Success
Jessica Sitomer is a recognised coach on creating business and marketing plans, and an expert on using social media to drive branding and sales. She is responsible for the development and management of InteleTravel’s innovative training programmes for agents in the U.S., U.K., and Mexico. In this role, Sitomer creates modern training solutions and resources that help InteleTravel’s independent travel advisors successfully launch and manage their own business. She also hosts the company’s Dream Maker Events and leads the training at its annual conference, InteleTravel Quest, which is attended by thousands of agents and suppliers every year.
U.K. & Ireland Managing Director
With over 40 years of industry experience across travel and hospitality sectors, Tricia Handley-Hughes oversees and manages all of InteleTravel's U.K. & Ireland business operations, including its commercial growth and marketing communications initiatives. Since joining in 2018, Handley-Hughes has guided InteleTravel's business to become the largest homeworker agency in the U.K. with over 10,000 independent travel advisors.
Chief Financial Officer
Lori Currier oversees the accounting, financial planning and analysis, and business support of InteleTravel. Currier joined the company in 2014 and works closely with the senior leadership team to focus on operational efficiency for InteleTravel services. She graduated from Hofstra University with a bachelor’s degree in Business Administration.
Executive Director
Mike Putman is an accomplished and recognised travel industry leader with nearly 40 years of experience. In addition to building one of the largest privately held travel agencies in the Southeast, he founded one of the first online travel websites and built it into one of the largest online sellers of complex travel. As Executive Director for InteleTravel, Putman helps shape the company's strategy with his expertise in technology and travel distribution.
Chief Information Officer
Susan Petrillo is one of the masterminds behind the technology that makes InteleTravel “work.” With over 30 years of technology and IT experience at Fortune 500 companies, she has designed, developed, and implemented the existing systems and new technology solutions that enhance InteleTravel’s existing customer experience, as well as establishing more cost-effective and efficient business operations.
© Copyright 2023 InteleTravel. All rights reserved. Privacy Terms of Use Agency Terms of Business Accessibility
In compliance with The Package Holidays and Travel Trade Act 1995 (Republic of Ireland), an insurance policy has been arranged with Arcus Solutions, to protect Republic of Ireland customers’ prepayments in the unlikely event of our financial failure, and paid in respect of:
Travel inclusive packages sold by the Policyholder to Republic of Ireland customers with travel departing from the United Kingdom and European Union and from Republic of Ireland for a refund of such prepayments if customers have not yet travelled, or making arrangements to enable the holiday to continue if customers have already travelled, repatriation of customers as may be applicable, subject to the terms of the insurance policy. In the unlikely event of financial failure please contact the claims helpline on +44 (0) 1702 811397. A copy of the policy is available on request. The combination of travel services offered to you is a package within the meaning of the Package Holidays & Travel Trade Act. Additionally, as required by law, InteleTravel has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/they become insolvent”. View this policy as a PDF. For information, click Package Holidays & Travel Trade Act.
This policy is provided by: Arcus Solutions – 3 Cours Charlemagne, 69002 Lyon – SARL au capital de 1 000€ – Téléphone: +44 (0) 207 065 5300. www.arcus-solutions.fr RCS de Lyon n°853 774 529 – Code APE n°6622Z – ORIAS n°19006898. Le registre des intermédiaires d’assurances est tenu à jour par l’ORIAS disponible sur www.orias.fr Entreprise régie par le Code des Assurances et soumise au contrôle de l’ACPR – 4 place de Budapest, CS 92459, 75436 Paris Cedex 09 RC Professionnelle et Garantie Financière conformes aux articles L. 512-6 et L. 512-7 du Code des Assurances.
This policy is underwritten by: Accelerant Insurance Europe SA registered and authorised by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193), Acting in Ireland under Freedom of Services.
The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018. Additionally, as required by law, InteleTravel has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/they become insolvent”. For information, click Package Holidays & Travel Trade Act.
These can be subject to change, especially if your holiday is booked well in advance. In compliance with the Package Holidays & Travel Trade Act, we are obliged to inform you of these changes as soon as we receive them. If the changes have a considerable effect on the travel arrangements, customers are legally entitled to a refund or credit without penalty. For the most up-to-date travel advice, please visit https://www.dfa.ie/travel/travel-advice/ Many countries update their regulations frequently: please refer to the website for medical and travel information, prior to departure. Ensure you have adequate travel insurance.
The Irish Government requires that we collect your passport details for security purposes, prior to travel. This should be submitted when your holiday is confirmed or no later than 3 months before departure. Specific mandatory requirements by the holiday provider will be sent to you prior to departure. Each supplier will differ for this information so please check carefully.
Travel inclusive packages within the Republic of Ireland sold by the Policyholder as principal to the contract are protected by the Irish topp policy subject to the terms and conditions of the policy. In the unlikely event of financial failure please contact the claims helpline on +44 (0) 1702 811397. A copy of the policy is available on request from your travel organiser.
This policy is provided by: Arcus Solutions – 3 Cours Charlemagne, 69002 Lyon – SARL au capital de 1 000€ – Téléphone: +44 (0) 207 0655300. www.arcus-solutions.fr RCS de Lyon n°853 774 529 – Code APE n°6622Z – ORIAS n°19006898. Le registre des intermédiaires d’assurances est tenu à jour par l’ORIAS disponible sur www.orias.fr Entreprise régie par le Code des Assurances et soumise au contrôle de l’ACPR – 4 place de Budapest, CS 92459, 75436 Paris Cedex 09. RC Professionnelle et Garantie Financière conformes aux articles L. 512-6 et L. 512-7 du Code des Assurances.
This policy is underwritten by: Accelerant Insurance Europe SA registered and authorised by the National Bank of Belgium and regulated by the Financial Services and Markets Authority (Ref. 3193), Acting in Ireland under Freedom of Services.
Any special assistance needs or requirements will be confirmed on your documentation, along with any charges that you will have been informed at the time of booking.
In the case of an emergency, the details of the travel service provider will be visible on the documentation. Please always remember to ensure you have your travel insurance details with you at all times. InteleTravel Customer Service department is available by telephoning (0) 1800 816398 if calling from mobile telephoned within the ROI or 0330 8080 4419 if calling from outside ROI.
Terms and Conditions apply. Please be reassured that we will safeguard any information you provide. We will only use the details above to contact you with offers and information about our products and services. As per our Privacy Policy, your email address will not be disclosed or used for any other purposes; we do not sell, rent or trade your personal information to third parties for marketing purposes. Information is correct at time of quotation but subject to availability until payment.
If you have a problem whilst on holiday, this must be reported to the relevant principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. f you are unable to contact the resort representative, you should contact your travel advisor as soon as possible. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documentation. We will of course assist you with this if you wish- please contact your InteleTravel agent and copy Customer Services at customerservice@inteletravel.com. Please ensure you provide all the relevant information such as booking reference, date of departure and all travel details. Please refer to our Package Holiday Booking Conditions.
Please see link to our Privacy Policy stating what data we collect and what the personal information will be used for, who it will be passed to, etc. You have the right to see the personal data we hold about you, and to request modification or deletion. This site uses cookies, as explained in our Privacy Policy. If you use this site without adjusting your cookies settings, you agree to our use of cookies.